Emily M.

Emily M. Assessor Specialist

Emily has been working with adults with I/DD for over 20 years in both Pennsylvania and Oregon.

At Connections Case Mgmt she has been a Personal Agent and is now Assessor for Coos and Curry counties.

She is involved with youth at her church. She is also an active member of the local geocaching community including being a co-host of “Challenge Talk” a geocaching-themed podcast.  She lives in Coos Bay with her husband, Scott, and cat, Sammy.

Erika N.

Erika N. Personal Agent

Erika grew up in New Hampshire, where she received a Bachelor of Science in Psychology in 2015, and has been in the human services field ever since. She began as a residential counselor working with children in DCYF care, and then transitioned to the I/DD field as a case manager in New Hampshire, prior to moving to Coos Bay and joining Connections as a Personal Agent.

Outside of work, Erika spends her time hiking and camping, cooking, going to concerts, and hanging out with her partner, dog, and cats.

Erika R.

Erika R. Lead Personal Agent Asst./Lead Provider EXPRS Specialist

Erika was born and raised in Oregon. She has been with Connections since 2007 and loves working with a supportive team that helps our customers reach their goals.  She enjoys helping PSWs navigate eXPRS and any other issues they might have.

In her spare time, she enjoys spending time with her family, husband and two amazing boys!

Irene K.

Irene K. Personal Agent

Irene grew up in Denver, Colorado but also spent some time in the Czech Republic. Czech was Irene’s first language, but she did not retain any accent. Irene is a graduate of Klamath Community College, as well as Oregon Institute of Technology, where she earned her Bachelor’s in Applied Psychology.  After graduation, Irene and her husband returned to Colorado for a few years; and then moved back to Klamath for a quieter life in mid-2022. Irene has been in the psychology/social services field since 2014 and is passionate about being an advocate for individuals with I/DD.

Outside of work, Irene enjoys traveling, gardening, camping, kayaking, gem and mineral collecting, visiting the ocean & spending time with her husband and K9 fur-baby, Bandit.

Irene is passionate about this field and is very excited to be a part of such a wonderful team at Connections Case Management!

Jamie M.

Jamie M. Personal Agent

Jamie has worked with persons with I/DD in a variety of programs, positions, and capacities throughout the span of 40 years.

She loves being a grandma to her vivacious granddaughter that continues to teach her life lessons.

Jamie is a homemaker at heart and loves to cook & bake in her spare time.

She resides in Roseburg with her husband of 42 years.

Jessica L.

Jessica L. Personal Agent

Jessica was born in Roseburg but traveled the world as a small child as her stepdad was in the Navy. She attended kindergarten and 1st grade in Japan. She is the oldest of 5 children and has 4 little brothers! She lives with her daughter and cat, Nugget.

Jessica has worked in the I/DD field for about 8+ years. Before being a PA, she was an instructional assistant for an elementary school developmental learning center. She graduated with an associate degree in education from Eastern Gateway Community College in 2021.

In her free time, she enjoys reading, traveling, and attending community events. During the summer you can find her at outdoor concerts, festivals, or movies in the park. She also enjoys volunteering; she has volunteered for numerous community events and school related functions. She and her daughter have a yearly tradition of volunteering at the sensory booth for F.E.A.T.T at the Douglas County Fair.

Jessica M.

Jessica M. Personal Agent

Family member and advocate for individuals with ID/DD.

Jessica has worked with individuals with ID/DD for years. She started out as a Direct Support Professional and moved up to a Program Coordinator for a residential home. She is now part of the Connections Case Mgmt team and enjoys having the opportunity of working with individuals and seeing them achieve their goals.

She was born in the Bay Area and moved to Klamath Falls when she was 14. She married her high school sweetheart and they have 4 children together.

Julie H.

Julie H. Personal Agent Assistant

Julie has lived in Coos County much of her life however, she also lived in San Jose, CA for 4 years and Seattle, WA for 7 years . She studied human services at Southwestern Oregon Community College.

She has worked in the I/DD field in a variety of different roles since 2002 and has worked at Connections Case Management since 2004. She retired from full time employment July 2023 and works part-time.   Julie loves bringing a smile to someone’s face and helping others.

In her spare time, Julie makes junk journals and cares for her elderly father.  She is married, has grandchildren, and has an 8-year-old boxer dog named Pez.

Justin L.

Justin L. Personal Agent

Justin was born and raised in Southern California and moved to Oregon in 2009. He instantly fell in love with Oregon and wouldn’t think about living anywhere else. He found his calling in the I/DD field in 2013 and now cannot imagine doing anything else. He started off as a part time overnight staff in a 24-hour residential group home and as of 2020 is now a Personal Agent with Connections Case Mgmt. He is excited to be in the PA role where he can assist people with getting the services they need/want. When Justin’s not working, he enjoys gardening and spending time with his family. Family is very important to him.

Kaitlyn M.

Kaitlyn M. Human Resource Coordinator

Kaitlyn was born and raised in Roseburg and now her and her husband are raising their three children, Carson, Kenzie, and Keagan here.  On the weekends you can find them playing outside, doing crafts, or going to the coast to ride their four wheelers.

Kaitlyn attended the University of Oregon and earned her bachelor’s degree in Communication Disorders and Sciences. She loves the work she does with the individuals and families she serves because she gets to be a part of a team that challenges our customers, then assists them with achieving their goals.