Rights & Responsibilities

Connections Case Mgmt (CCM) operates on the principles of Self Determination. Services will be provided in a manner that respects:

• Your right to make choices. This includes authority to take reasonable risks and make mistakes.
• Your dreams, aspirations, and goals.
• The relationships you choose to have.
• Your right to participate in your community, including sharing your gifts and contributions.

Your Rights

• You have the right to choose where you receive case management
• You have a right to choose your Personal Agent or request a change
• You have the right to choose your own services
• You have the right to choose where you get your services
• You have the right to review and revise your plan
• You have the right to choose and work with qualified providers
• You have the right to be safe from abuse and neglect
• You have the right to move within the state of Oregon without losing services
• You have the right to withdraw from services
• You have the right to decline services if you decide you do not want them.
• You have the right to be notified of termination of services
• You have the right to file a grievance or concern with Oregon DHS
• You have a right to file a grievance or concern directly with CCM

Your Responsibilities

• Maintain communications with CCM and assure that your personal contact information is current
• Actively participate in the planning, implementation, and monitoring of your ISP or Annual Plan
• Comply with all applicable laws and regulations
• Complete the required paperwork in a timely manner