Shantell was born in Roseburg but lived in Arizona for most of her childhood while her father served in the United States Marine Corps. In 2014, she graduated from Oregon State University with a Bachelors in Human Development and Family Sciences. Before coming to Connections Case Management, she worked as a case manager for the county’s mental health and disability services programs. In her free time, she enjoys painting, crafting, and spending time with her family and animals.